Terms and Conditions of Use of the Site
Any use you make of the website operated by Promotora Maroma 2005, S.A. DE C.V., with its address at Av. Prolongación Paseo de la Reforma 1236 PB-A, Col. Desarrollo Santa Fe, Cuajimalpa de Morelos, 05348, Mexico City (hereinafter referred to as "THE OPERATOR") at www.kanai.mx (the "Site") is subject to your acceptance of these Terms and Conditions of use (referred to as "Terms and Conditions"). We reserve the right to modify the Terms and Conditions periodically without prior notice and at our discretion. It is your responsibility to periodically review this site for updates, which will become effective upon publication. Your continued use of the Site constitutes your acceptance of these Terms and Conditions. We reserve the right to change, modify, suspend, or discontinue any part, function, or content of the Site at any time. Additionally, we may establish limits on certain features or restrict your access to the Site partially or entirely without notice or liability. The Site is managed by "THE OPERATOR." THE OPERATOR will keep the information contained on this site duly updated to the best of its ability and is authorized to modify it without prior notice to correct any possible errors that may be detected. The data related to different services and/or products and their publications are for informational purposes only. While maintaining basic characteristics, we reserve the right to make technical, aesthetic, or other necessary modifications without prior notice. Consequently, THE OPERATOR is not responsible for any damage, harm, or contingency related to the use of this site or its content, nor for any damage caused to your computer equipment or other property, or any virus that may infect them as a result of your access to this site, use or exploitation of it, or downloading any material, data, text, images, or audiovisual content from this site. Notwithstanding the foregoing, THE OPERATOR reserves the right to interrupt or suspend this website entirely or partially without consequence.
IF YOU DO NOT ACCEPT THESE TERMS AND CONDITIONS IN FULL, PLEASE EXIT THE SITE NOW. The terms "our," "we," or "company" in these Terms and Conditions refer to "THE OPERATOR."
- Rights: All rights to the materials and content (including, without limitation, text, images, web pages, sounds, software (including code, interface, and site structure), videos, and the look and feel, design, and compilation of the same) on the Site belong to us or our associates, such as Marriott, Auberge, etc., or we hold the necessary permissions or licenses for their use. You agree to use this material and/or content only as set forth herein and as permitted by these Terms and Conditions or as otherwise authorized in writing by "THE OPERATOR." You may not otherwise imitate, reproduce, transmit, publicly perform, distribute, commercially use, adapt, translate, modify, compile, merge, share, make available to anyone, or create derivative works from such materials or content.
- Intellectual Property: Unless otherwise stated, we own, are authorized users, or hold licenses for all trademarks, service marks, design marks, trade dress, patents, copyrights, database rights, and other intellectual property (collectively, "Intellectual Property") appearing on or within the Site. Except as stated in these Terms and Conditions, your use of the Site does not grant you any right, title, interest, or license to such Intellectual Property. Any use or reproduction of the Intellectual Property is prohibited unless expressly permitted by these Terms and Conditions.
- Copies: You may view the site and print copies of materials solely for your legal, personal, and non-commercial use. Any other type of copying, in electronic, hard copy, or other formats, is prohibited and constitutes a violation of intellectual property laws and other global laws.
- Restrictions on Use: Unless expressly authorized by law, us, or the appropriate licensor in writing, you may not reproduce, transmit, license, sell, publicly perform, distribute, adapt, translate, modify, compile, merge, share, or otherwise make available to anyone or create derivative works of any materials or content available on the Site or use them for commercial purposes.
- Linked Sites: You acknowledge and agree that we are not responsible for the content ("Linked Content") hosted on unaffiliated websites ("Linked Sites") to which you or we link from the Site, or which we display on the Site via an API or other method.
- Disclaimer of Warranties: THE SITE IS PROVIDED "AS IS," AND YOUR USE OF IT IS AT YOUR OWN RISK. WE, OUR OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AND LICENSEES DISCLAIM, TO THE EXTENT PERMITTED BY LAW, ALL EXPRESS OR IMPLIED WARRANTIES, INCLUDING BUT NOT LIMITED TO MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT GUARANTEE THAT THE SITE WILL BE VIRUS-FREE, AVAILABLE, ACCESSIBLE, ERROR-FREE, OR UNINTERRUPTED, OR THAT ITS CONTENT WILL BE ACCURATE.
- Limitation of Liability: TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE, OUR OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AND LICENSEES SHALL NOT BE LIABLE FOR ANY LOSS, COST, OR DAMAGE (DIRECT, INDIRECT, CONSEQUENTIAL, OR OTHERWISE) ARISING FROM YOUR USE OF THE SITE OR FROM ANY COMPUTER VIRUS TRANSMITTED THROUGH THE SITE OR OTHER SITES ACCESSED FROM THE SITE.
- Indemnity: You agree to indemnify us, our officers, directors, agents, employees, and representatives for any loss, damage, or cost resulting from your improper use of the Site.
- Entire Agreement: These Terms and Conditions, including the Privacy Notice available on the Privacy Notice tab, constitute the entire agreement between us and you concerning their subject matter and replace any prior promises, representations, agreements, statements, and understandings between us.
- Governing Law and Jurisdiction: These Terms and Conditions are governed by the laws of the United Mexican States. Any legal proceedings arising out of or relating to these Terms and Conditions shall be subject to the exclusive jurisdiction of the courts of Mexico City.
- Disclaimer of Liability: TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE, OUR OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AND LICENSEES SHALL NOT BE LIABLE FOR ANY LOSS, COST, OR DAMAGE (DIRECT, INDIRECT, CONSEQUENTIAL, OR SIMILAR) YOU SUFFER AS A RESULT OF USING THE SITE OR ANY COMPUTER VIRUS TRANSMITTED THROUGH THE SITE OR OTHER SITES ACCESSED FROM THE SITE, REGARDLESS OF WHETHER SUCH LOSS, COST, OR DAMAGE IS CAUSED BY OUR NEGLIGENCE OR OTHERWISE, AND REGARDLESS OF WHETHER WE HAVE BEEN EXPRESSLY INFORMED OF THE POSSIBILITY OF SUCH LOSS OR DAMAGE. UNDER NO CIRCUMSTANCES SHALL OUR LIABILITY FOR DAMAGES, COSTS, LOSSES, AND CLAIMS ARISING FROM YOUR USE OF THE SITE EXCEED A TOTAL OF $100.00 USD.
- Personal Data Collection
Regarding Personal Data, you may determine what Personal Data you provide to us; we will only collect the personal information you choose to provide. You can consult the comprehensive Privacy Notice on the Site, where the Operator is responsible for the Personal Data collected in accordance with said Privacy Notice.
The primary purposes of collecting Personal Data include identifying you as a client or someone interested in our products and/or services, understanding your needs, contacting you to follow up on your purchase interest, preparing documents, contracts, agreements, invoices, receipts, and documentation related to our products and/or brands, addressing complaints and clarifications, conducting quality assessments and/or post-sale follow-up, storing data, and fulfilling terms and conditions established with you.
The secondary purposes applicable to Personal Data (“Secondary Purposes”) include informing you about new products and/or brands, statistics, marketing, and prospecting.
In certain cases, we may give you the option to choose whether you wish to receive information from us or third parties (e.g., opting in or out of receiving special promotional offers). In some cases, you will not have the option to opt out of receiving such information, such as when we fulfill obligations under a contract with you, administer an operation requested by you, or as required by law.
You may decide to provide Personal Data if, for example, you contact us with a question, register on the site, forward an article to a friend, purchase a service, complete a survey or other form containing your personal information, request information, or send information to public areas of the site.
By providing any of your Personal Data, you fully understand and expressly consent to the transfer of such Personal Data to, and the collection and processing of such information in, other countries or territories by companies we have contracted to perform our marketing. However, we remain responsible for the information processed. Any transfer and processing by us will comply with our Privacy Notice and cookie policy, which you can also find on this Site.12.1 Cookies
Like many websites, we use "cookies" to help collect and store information about visits to our websites. A cookie is a text string that a website transfers to your browser's cookie file on your computer's hard drive so that the website can recognize you. A cookie typically contains the domain name it originated from, the "lifetime" of the cookie, and a value, usually a randomly generated unique number.
What types of cookies are used on this site?
Types of cookies that may be used on this website:- Preference cookies – Upon your request, we may place a cookie to remember your preferences so that you do not have to re-enter your details (country/age and language preferences) on our landing page. This is not suitable if you share your computer with someone else.
- Site analytics – We use Google Analytics to help analyze the use of our website. This analytical tool uses "cookies," which are text files placed on your computer to collect standard Internet log information and visitor behavior information anonymously. The cookie-generated information about your use of the website (including your IP address) is transmitted to Google. This information is used to evaluate visitors' website use and compile statistical reports on website activity. To opt out of being tracked by Google Analytics across all websites, visit http://tools.google.com/dlpage/gaoptout.
- Content management cookies – These cookies are required for the site's content management system to function.
- Template preference cookies – These cookies are necessary for mobile sites to ensure the site displays and functions as designed.
You can enable or disable cookies by modifying your browser settings. However, you may not be able to use all the interactive features of our website if cookies are disabled.
There are several ways to manage cookies. Refer to your browser’s instructions or help screen for details. For example, in Internet Explorer, you can adjust browser settings under Tools/Internet Options/Security and Privacy tabs. If you use different computers in different locations, ensure each browser is set to your cookie preferences.
You can easily delete cookies installed in your browser's cookie folder. For example, if you are using Microsoft Windows Explorer:- Open 'Windows Explorer'
- Click the 'Search' button on the toolbar
- Type "cookie" in the 'Folders and Files' search box
- Select 'My Computer' in the 'Look In' box
- Click 'Search Now'
- Double-click the folders found
- Select any cookie file
- Press the 'Delete' button on your keyboard
- Indemnity: You agree to indemnify us, our officers, directors, agents, employees, and representatives for any loss, damage, or cost incurred as a result of your improper use of the Site.
- Entire Agreement: These Terms and Conditions, including the Privacy Notice, constitute the entire agreement between us and you concerning their subject matter.
- Governing Law and Jurisdiction: These Terms and Conditions are governed by Mexican law. Legal disputes arising from these Terms and Conditions shall be subject to the exclusive jurisdiction of Mexico City courts.
Dear Client,
Since Promotora Maroma 2005, S.A. DE C.V. (hereinafter referred to as “THE OPERATOR”) is responsible for collecting and processing personal data it has obtained or may obtain, we have implemented mechanisms to guarantee the security of your personal data (the “Personal Data”); therefore, we present the following:
Privacy Notice
Based on Articles 15, 16, and other applicable provisions of the Federal Law on the Protection of Personal Data Held by Private Parties (the “Law”) and its regulations, we inform you that Promotora Maroma 2005, S.A. DE C.V. (hereinafter referred to as “THE OPERATOR”), located at Av. Prolongación Paseo de la Reforma 1236 PB-A, Col. Desarrollo Santa Fe, Cuajimalpa de Morelos, 05348, Mexico City, and website www.kanai.mx, is responsible for collecting, using, and protecting Personal Data in compliance with the principles of legality, quality, consent, information, purpose, loyalty, proportionality, and responsibility.
Our clients provide Personal Data to THE OPERATOR directly, indirectly (e.g., publicly accessible data), personally, or through subsidiaries, affiliates, parent companies, co-owners, and/or business allies.
Personal Data is collected through our website www.kanai.mx and may include: (a) Name and surname(s) (b) Email address (c) Telephone numbers (work, home, and mobile).
Like many websites, we use "cookies" to help collect and store information about visits to our website. A cookie is a text string that a website transfers to the browser's cookie file on your computer's hard drive so that the website can remember who you are. Typically, a cookie contains the domain name from which it originates, the "duration" of the cookie, and a value, usually a randomly generated unique number.
What types of cookies are used on this site?
Types of cookies that may be used on this website:
Preference cookies – Upon your request, we can place a cookie to remember your preferences so that you do not have to re-enter your details (country/age and language preferences) on our landing page. This is not suitable if you share your computer with another person.
Site analysis – We use Google Analytics to help analyze the use of our website. This analytical tool uses “cookies,” which are text files placed on your computer to collect standard Internet log information and visitor behavior information in an anonymous form. The information generated by the cookie about your use of the website (including your IP address) is transmitted to Google. This information is used to evaluate visitor use of the website and to compile statistical reports on website activity. To opt out of being tracked by Google Analytics across all websites, visit http://tools.google.com/dlpage/gaoptout.
Content management cookies – These cookies are required for the site to operate the content management system.
Template preference cookies – These cookies are necessary for mobile sites to ensure the site displays and functions as designed.
How to disable/enable cookies?
You can enable or disable cookies by modifying your browser settings. However, you may not be able to use all the interactive features of our website if cookies are disabled.
There are a number of ways to manage cookies. Refer to your browser’s instructions or help screen to learn more about these features. For example, in Internet Explorer, you can adjust browser expectations under Tools/Internet Options/Security and Privacy tabs. If you use different computers in different locations, make sure each browser is set to your cookie preferences.
Modern browsers have a feature that analyzes website privacy policies and allows users to control their privacy needs. These are known as 'P3P' features (Privacy Preferences Platform).
You can easily delete all cookies installed in your browser's cookie folder. For example, if you are using Microsoft Windows Explorer:
- Open 'Windows Explorer'
- Click on the 'Search' button in the toolbar
- Type "cookie" into the search box for 'Folders and Files'
- Select 'My Computer' in the 'Look In' box
- Click 'Search Now'
- Double-click the folders found
- Select any cookie file
- Press the 'Delete' button on your keyboard
We understand that the personal data of third parties (e.g., personal or commercial references) that you provide to us has already been authorized by its owner to be provided and processed by us under this privacy notice.
Purposes of Personal Data Usage
The primary purposes for Personal Data (the “Primary Purposes”) include:
(a) Identifying you as a client or someone interested in our products and/or services.
(b) Contacting you to follow up on your interest in purchasing our products and/or services.
(c) Contacting you to follow up on your interest in our products and/or services.
(d) Making necessary arrangements with third parties.
(e) Preparing documents, contracts, agreements, invoices, receipts, and related documentation.
(f) Complaint handling and clarifications.
(g) Quality assessment and/or post-service follow-up.
(h) Storage.
(i) Complying with terms and conditions established with you.
The secondary purposes of Personal Data (the “Secondary Purposes”) include:
(a) Informing you of new developments and promotions.
(b) Statistical purposes.
(c) Marketing.
(d) Prospecting.
The confidentiality of Personal Data is guaranteed and protected by administrative, technical, and physical measures to prevent damage, loss, alteration, destruction, unauthorized use, access, or disclosure. For example, Personal Data is stored in an internal database managed with periodically updated access keys and restricted to authorized personnel, among other measures.
ARCO Rights You have the right to access, rectify, and cancel your Personal Data, oppose its treatment, or revoke your consent ("ARCO Rights"). Requests must be sent in writing to info@kanai.mx or to our address, including: (a) Full name of you and your representative (if applicable). (b) An email address for notifications. (c) A simple copy of a photo ID or proof of representation. (d) A clear and precise description of the data for which you seek to exercise ARCO Rights. (e) Any documents that facilitate locating your Personal Data.
All documentation must be sent in PDF format, legible and complete, so that THE OPERATOR can process the Request.
THE OPERATOR is a developer and marketer of hotel services; consequently, Personal Data may be transferred to subsidiary companies, affiliates, parent companies, co-owners, and/or business allies, all within the hotel sector and listed on the website and/or to our company hired to carry out the marketing of our hotel developments, whether within or outside the national territory, for the same purposes mentioned. Additionally, it may be shared with the following individuals: marketing, legal, and/or accounting advisors, and any others necessary to fulfill the purposes for which you contacted us.
This Privacy Notice is governed by the laws of the United Mexican States, regardless of conflicts with legal norms. Any legal proceedings arising from or related to this Privacy Notice against us or in relation to us or any indemnified party shall be subject to the exclusive jurisdiction of Mexico City, and you irrevocably consent to the jurisdiction of such courts.
Important: Any modifications to this Privacy Notice will be made known to you on this same website: www.kanai.mx, located at the bottom of the main page in the Privacy Notice section, without the need to individually notify you of such modifications.
Last Update: January 14, 2025